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Shipping 

All orders are shipped out within 24 hours of purchase *Business Days Only

All Meowingtons Canada products and shipping prices are calculated in Canadian dollars. Pay no international transaction fees!

Free Shipping on orders over $75.00! 

 

Holiday Shipping Deadlines

With the holiday season just around the corner we want to ensure that all your kitty goodies get delivered to you in time. Being that there are a lot of extra deliveries this time of year, mail service can be slow. To help ensure that your order is delivered before Christmas, we have set out our suggested order deadlines:

DHL Global Mail (Canada): Orders received before 3pm EST on Friday December 8th

USPS First Class International (Canada): Orders received before 3pm EST on Monday December 11th

USPS First Class (USA): Orders received before 3pm EST on Thursday December 14th

USPS Express/Priority (USA): Orders received before 3pm EST on Monday December 18th

DHL Global Mail (International): Orders received before 3pm EST on Wednesday December 6th (these times may vary for countries other than Canada).

Unfortunately, there are no guaranteed shipping times during the holiday season. Please also note that when packages cross borders, customs delays can occur. Be prepared and order those gifts early!

Happy Holidays Cat Fam!

 

Shipping Info

Orders are sent directly from our New York, USA warehouse. Shipping costs are affordable and vary depending on the size and weight of your order, and are calculated at check out. We provide excellent, reliable shipping services to Canada, the United States, and the rest of the world. All shipping services include tracking information.

After your order has been successfully placed, you will receive a confirmation email. Once it has been shipped, you will receive a second email containing your tracking information. Please allow up to 24 hours for your tracking information to be updated.

Shipping Options

Canada (Includes Tracking): 

DHL Global Mail Packet Plus (4-8 Business Days)                                                        

First Class Mail International (3-5 Business Days) 

United States (Includes Tracking):

USPS First Class (3-5 Business Days)                                                                        

USPS Priority (2-3 Business Days)

Rest of World (Includes Tracking):

DHL Global Mail Packet Plus (4-8 Business Days)

Shipping times are only estimates and unfortunately cannot be guaranteed. 

**Please note, international shipping services do vary from country to country. To find out the exact services that are available, please put in your full address at check out

Returns and Exchanges

If you are not 100% satisfied with your purchase, you can return your order to the warehouse for a full refund (Returns must be in the state you received them, and in the original packaging) or receive another accessory of your choice that will be shipped to you free of charge. Free returns are only available in the United States. 

Full refunds are given as long as a return request is communicated in under 15 days of receiving the order. Exchanges are given as long as a return request is communicated in under 30 days of receiving the order. Please note that our return policy does not include ear cuffs, earrings, bodysuits, pantyhose, and cat apparel. These are final sale due to hygienic reasons. 

*Please note that Meowingtons is not held responsible for any damage caused by any Meowingtons phone accessories to your cellular device. 

Note that all seasonal items are final sale.

If your return or exchange request is beyond this time frame, please contact our support team, and they'll do everything in their power to help you out.

Easy Return and Exchange Process: 

1. Email customer care at support@meowingtons.com. If you would like a refund, request return shipping details. Customers outside of the United States must cover the cost of the return shipping. Exchanges are also accepted.

2. Ship your return.

3. When we receive your return, it will be processed in under 24 hours. Once it is processed, your full refund will be given. Please note that refunds can take up to 3 business days to be returned to your account. If you're requesting an exchange, the merchandise you requested will be shipped immediately once your return is accepted, granted that they're in stock.

If you have any questions regarding our Shipping and Returns Policy, please contact us at support@meowingtons.com.